Rebrand – case study
– If any of the following applies to your business, then maybe a rebrand might be right for you.
- your business has changed over the years
- products, services, staff or customers have changed
- your simply not sure about how you are perceived, positioned or appear in the market against your competition, customers, products or services
- need to get to the next level? know what you want but not sure how to get there?
What can you do?
Many believe that a rebrand is about super creative people sitting around a table exchanging name suggestions, producing visual creativity mood boards and attempting, innovative ways to provide unique, impactful ideas to promote a business. This is partly true, but it won’t provide real intelligent, effective marketing, if done in isolation.
A purely creative approach can often produce hard to understand, abstract and sometimes meaningless marketing, with no real intelligent forethought for the real objectives of any individual business. A rebrand as a result, is not as simple a process as it may seem.
All of the really creative and exciting stuff noted above can and may well be applied, but only once a strict creative brief has been discovered. This brief requires a more logical process. It will follow tried and tested conventions in marketing theory and development. To show some elements of this process, lets take a case study of what we did for one of our clients.
‘D2 business development’ – approached us, having been already in trade for approximately 18 months. They knew something wasn’t quite right in their market positioning. They were open to a full and frank discussion about their approach to the business and its current marketing. Through a thorough consultation, we were able to discover what the real objectives of the business were and challenge some aspects of the model. We found out who the competition was and who they needed to target. We then aligned these objectives with some in depth positioning work that would describe the business perfectly.
Once we had done this we agreed with D2 that a rebrand would be most effective. We now knew its true positioning, and this would inform the rest of the project providing control, consistency, effective key tone, messaging and visual creativity going forward.
Renaming – the naming convention
Remember a rebrand might not always require a name change but in this case, it did. Naming a business isn’t just a matter of brainstorming, co-design, ideation or an algorithm driven, ‘whacky name generator’ to create a name. The convention follows a logical, process driven creation, through a living document. It tests, analyses and validates relevant words to form an appropriate shortlist. This will then morph, merge, discount and provide names to research further.
It’s a tried and tested process that works extremely well in forming a name that sounds just right, feels established and is effective against the business’ objectives. It will create the basis for a successful and credible brand, for any of its potential clients to ‘own’. The work also included research on existing names at Companies House, URL domains, trademarks, international meanings, customer perception, competition analysis and legal repercussions. The process is thorough and provides proof of discovery.
Now we were positioned and had a name that met the targeted requirements, we were able to develop some key factors through intelligent, creative marketing. This provided key messaging, tone and a visual brief for the next step in brand development. Find out more about Branding here.
Using the brief, we set to translate this into graphic design for the brand ID or logo. This would go on to set the format for all business stationary, web development and social media graphics, posts, articles and business representation for all strategy and eventual tactical outputs going forward. The design focused on the positioning and brand development to portray a credible business, unique, recognisable and memorable within its market position.
Only now do we start thinking about what we needed for the website, to be the best it can be for a potential web visitor. The scoping was designed in line with its use across all screen sizes and mobile device formats. It should provide a quick and efficient structure to enable a successful user journey, from ‘visitor to lead & contact’ in the easiest and most efficient way possible and without breaking the budget.
Our copy writing took direction from the client but at the same time, applied techniques from years of marketing experience, to get the business message and brand across perfectly and in a way that matched the target audience’s expectations. It should direct them to more information if need be, or relevant calls to action that can change dynamically. Ultimately it should prompt the visitor to contact the business, whilst remaining subtle against discovered objectives and approach to its positioning.
Of course, each part of the development was timed and carried out in agreement with D2. We made sure everything was in place to continue each stage. For example, formation of the new business at Companies House, domain ownership, business diary entries and seasonal sales fluctuations. We also consulted on the best way to inform on-boarding and previous clients of the rebrand. We leave no stone unturned. The new business, ‘Saligent’ was formed and launched successfully.
If you want to see what the end results were, follow this link to their new website. https://saligent.co.uk
This work marks a major re-brand for the company, formerly D2 Business Development. Managing Director, Chris Davies, is well aware of how sales and marketing work together through a common goal for growth. His business develops your sales, whilst we provide him with the tools and an effective way for potential clients to discover Saligent.
Contact us now @ The Marketing People to see how we link up and develop marketing for your business. We can advise on your rebrand, refresh or on any other marketing matter. Just pick up the phone 01543 495752 or email firstname.lastname@example.org