How To Use Social Media For Customer Support.

How To Use Social Media For Customer Support.

As more and more companies take to social networking sites. More and more customers are realising that they’ll receive a faster response by reporting an issue on a social network rather than calling or emailing them. Complaints are much more common on Twitter than...
George has a message for you all.

George has a message for you all.

Bonjour, I hope you’re all enjoying the nice weather, I know me and Chops are. Today at lunch time, I wrestled a tea towel off a human, it wasn’t easy but it was worth it. As I settled down for a nap, it got me thinking; you don’t get the success you...

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