Customer Relationship Management (CRM) systems can be a huge asset to a business. They can be your phone book, track your emails, help with your marketing strategy, be your to do list, and even your productivity report. There are a huge number of CRMs available, all...
Customer service
Why Customer Reviews Are Important & How To Get Them.
Customer reviews are important, think about the last few products you brought; did you review them online first? For many people, reading product reviews has become an integral part of the buying process. Why are product reviews so important? Whether you have a...
LEGO’s Excellent Example of Customer Service
We all know how important it is to provide your customers with the best possible customer service you can. The results are well worth it and will earn you loyal customers who are more than happy to sing your praises. We wanted to share this brilliant example of...